Our Corporate Values

Pamela Swingley - October 12, 2011

An update. Today one of our potential partners asked about our core values. I was impressed that they include this as criteria in evaluating partners. It also gave me the opportunity to go back and revisit this post from the very early days of RememberItNow! in 2009. Although a lot has changed with our company and with the industry, these values still very much reflect what we are all about. So I’m going to go ahead and repost.


I’ve always felt that corporate values were a bit hokey.  An HR manifesto designed to make employees and shareholders feel good. However, now that I’m faced with writing job descriptions, I see value statements in a different light. Our corporate values will serve as a guide in the choices we make, the things we do, and more importantly perhaps, the things we don’t do.

By defining our corporate values early in the company’s history, we’ll attract a team of exceptional employees and partners that share our values. Together we’ll build a great company.

Be understanding and responsive to our customer’s challenges.

Our #1 responsibility is to listen to our customers, and respond to their needs by building better products and providing customer service that helps them get the most from their investment.

Deliver value by doing more with fewer resources.

It’s never been cheaper or faster to build software than now, and it is always improving. Agile software development, virtual teams, hard work, and adoption of the latest business tools (mostly free, thanks to Google) are a few of the ways we keep our expenses down.

Create quality and take pride in our work.

We believe that if something is worth doing, it is worth doing well. We expect everyone to do their best, and to be accountable for their actions.

Build open and honest relationships.

It’s not a big mystery who we are. We strive for transparency in our communications. We value feedback from all. You can follow our story here on this blog, on Twitter, or send us your thoughts (support(at)rememberitnow(dot)com. As for the honesty part of this value statement, that shouldn’t require any explanation.

Make things easier, and be easy to work with.

For most people, technology adds complexity to their lives. Our job is to build software that makes things easier not harder. And while we are doing that, we want to be easy to work with. This doesn’t mean we say yes all the time, or that we let others take advantage of us. It means that we respect one another. We help others reach their goals and we don’t hide behind email or voicemail, or pass our responsibillites off to someone else.

Bring passion and a positive attitude to all we do.

It’s an exciting time to be in business as the Internet reshapes how we build, market and deliver software. We’re fortunate to be able to participate in the Health 2.0 revolution. We are thrilled to empower patients to reach their own health goals. It’s a gift to be able to create something brand new. If someone’s passion fades on our team, it’s time for them to move on.

Embrace creativity, innovation and change.

The healthcare industry is not known for rapid change, but RememberItNow! is. We believe it is better to move quickly and risk a mistake than to dawdle and miss an opportunity. We have a bias toward action. If you work with us, expect constant adaptation and change in order to evolve ahead of our competitors.

So, this is our first cut at our corporate values. Help us strengthen them by leaving your comments below.

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RememberItNow! - Disrupting the Way We Live and Work

Alex Bettencourt - October 10, 2011

DD LOGO9 2 RememberItNow!   Disrupting the Way We Live and Work

We are proud to announce that RememberItNow! has recently been profiled on DailyDisruption.com for being “one of the best way people can take control of their health.”

DailyDisruption.com is a new website for Disrupt TV, a new online program that profiles early stage companies that disrupt the way we live and work.  It airs on the front page of WebMD and in 127 countries around the world on Voice of America.

We were more than flattered to be profiled as a “Disruptor” this past week. See our profile here and share your thoughts! If you would like to share your personal experience with RememberItNow! please let us know be emailing Alex Bettencourt at ABettencourt (at) RememberItNow (dot) com.  Or, share your RememberItNow! feedback through this short survey.

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“How to Profit from the mHealth Revolution” Free eBook

Alex Bettencourt - July 27, 2011

Valuable guide reveals 6 critical rules for using the power of mobile to transform patient relationships across the healthcare ecosystem.

July 26th, 2011 Orinda CA - A new eBook, “How to Profit from the mHealth Revolution: Critical Rules for Using the Power of Mobile to Transform Your Patient Relationships” is now available for free download from Mobile PRM, the experts in mobile patient relationship management.

The eBook, written by Pamela Swingley, founder and CEO of Mobile PRM, is based upon more than two decades of customer relationship management expertise in the enterprise software industry. (more…)

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RememberItNow! Announces New Tweet Reminders to their eHealth Platform

Alex Bettencourt - June 7, 2011

RememberItNow! has enhanced its eHealth platform with new, educational Tweet tips. RememberItNow! Tweets are friendly reminders sent via text message, Push, or email to help users take control of their health.

Orinda, CA - June 07, 2011

In 2009, the Center for Disease Control and Prevention (CDC) reported that more than 133 million Americans have at least one chronic disease. Managing their chronic conditions and taking control of their health accounts for 75 percent of their health care expenses.

RememberItNow! chief executive officer and founder Pamela Swingley empathizes with the challenge these patients face. “We understand there is no ‘one-size fits all’ health care management tool. Millions of patients have to manage several conditions at a time, and it can be exhausting to manage your health with a scattered group of applications and tools,” she said. “This is why we have integrated fun RememberItNow! Tweets into our eHealth platform. Patients now have all their health information centralized on our platform, along with our new, entertaining, bite-sized health Tweets.” (more…)

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Favorite Feature Friday: Contact Groups

Alex Bettencourt - June 3, 2011

friday favorites3 Favorite Feature Friday: Contact Groups

This Friday’s Favorite Feature is Contact Groups. We understand keeping track of contacts can be complicated if you have a lot of them. Luckily, RememberItNow! makes it easy for you to keep track of contact information for medical professionals, caregivers, pharmacies, labs, insurance companies and  more. (more…)

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Favorite Feature Friday - Calendar Reports

Alex Bettencourt - May 6, 2011

friday favorites3 Favorite Feature Friday   Calendar Reports

Every Friday from now on will be Favorite Feature Friday. Each week we will spotlight one of our favorite features from our patient-centric RememberItNow! eHealth platform.

This Friday, the spotlight is on RememberItNow! calendar reports.  When you share care giving responsibilities with your family, friends or other caregivers, not everyone will have have the time or ability to look up information on the computer. (more…)

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Introducing RememberItNow! Tweets

Alex Bettencourt - February 24, 2011

Have you ever come across an inspirational quote that brightened up your day a little? Or maybe you were leafing through a magazine and stumbled upon an interesting fact you wish you could share with friends. (more…)

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Tracking Your Wellness - In Less Than a Second

Alex Bettencourt - February 7, 2011

mobile caregiving double1 Tracking Your Wellness   In Less Than a Second

According to a recent study by the Journal of Pain, keeping a daily record of your wellness improves your health greatly. When you track your symptoms every day, health professionals can understand your condition better and provide more effective treatment. (more…)

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RememberItNow! Wants a Few Benefits Leaders

Alex Bettencourt - December 8, 2010

uncle sam wants you RememberItNow! Wants a Few Benefits Leaders

RememberItNow! Wants a Few Good Benefits Leaders

Are you a benefits manager willing to implement wellness programs; but lack the budget? Are you fighting to find an ROI to get your programs approved? Does the thrill of finding innovative, effective new benefits programs get your heart racing?

If you answered YES, to these questions, your company may be a perfect candidate for RememberItNow! (more…)

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RememberItNow! Gives Away Free eHealth Service to First 50 Employers to Sign Up

Alex Bettencourt - December 1, 2010

RememberItNow! is giving away free eHealth wellness service to the first 50 employers tosign up Friday, December 3rd, 2010 at 8:00 a.m. PST.

ORINDA, Calif. - November 30, 2010 - In spirit of the holidays, RememberItNow! shares free wellness service to first 50 employers to sign up Friday, December 3rd, 2010 at 8:00 a.m. PST. (more…)

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