Are you wondering what to ask or look for before you hire someone for home healthcare? We have prepared a thorough list to help you feel more at ease with your research.
1. Is the agency licensed and accredited?
They should be licensed by the state. Check with your state Department of Health and with organizations like Joint Commission. It is an independent nonprofit that accredits and certifies nearly 15,000 health-care organizations and programs in the US.
2. How established is the agency?
Research them on Medicare’s Home Health Care Compare . Here you can compare different home-care agencies on a variety of things like, the number of patients they have, success ratings with treatment, and more.
3. What kind of background checks does the agency do?
Ask specifically what their background checks cover. Ask about any criminal activity besides elder and child abuse, and if they check aides temporarily working for their home health care.
4. What are the specifics of this agency’s service?
Learn about the procedures a provider goes through to handle emergencies. Ask about the availability of caregivers. Do they send the same person each day to take care of the same patient? Consistency is essential to good care, and a lot of agencies don’t always send the same aide to the same patient.
5. Who are their references and how can I check them out?
Call their refrences. Find out if they demonstrated good judgment and had a gentle approach. Ask whether they really were conscientious about carrying out all of their responsibilities. Check with the agency’s other clients to find out about their customer satisfaction.
6. What do you think of your provider?
It is crucial to know if you will like your home health-care aide. Is it someone who you feel you trust and respect? Could you have a good working relationship with them? (more…)
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