Choosing a Health Provider - 4 Features to Find First

Alex Bettencourt - October 26, 2011

Office worker studying reports

Choosing a healthcare provider can be difficult. Sure, a patient needs a provider in line with their needs—one can’t get dental work from an oncologist. However, once a list of applicable providers is generated it can be difficult to narrow it down. Use these helpful pointers when choosing a healthcare provider. (more…)

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Our Corporate Values

Pamela Swingley - October 12, 2011

An update. Today one of our potential partners asked about our core values. I was impressed that they include this as criteria in evaluating partners. It also gave me the opportunity to go back and revisit this post from the very early days of RememberItNow! in 2009. Although a lot has changed with our company and with the industry, these values still very much reflect what we are all about. So I’m going to go ahead and repost.


I’ve always felt that corporate values were a bit hokey.  An HR manifesto designed to make employees and shareholders feel good. However, now that I’m faced with writing job descriptions, I see value statements in a different light. Our corporate values will serve as a guide in the choices we make, the things we do, and more importantly perhaps, the things we don’t do.

By defining our corporate values early in the company’s history, we’ll attract a team of exceptional employees and partners that share our values. Together we’ll build a great company.

Be understanding and responsive to our customer’s challenges.

Our #1 responsibility is to listen to our customers, and respond to their needs by building better products and providing customer service that helps them get the most from their investment.

Deliver value by doing more with fewer resources.

It’s never been cheaper or faster to build software than now, and it is always improving. Agile software development, virtual teams, hard work, and adoption of the latest business tools (mostly free, thanks to Google) are a few of the ways we keep our expenses down.

Create quality and take pride in our work.

We believe that if something is worth doing, it is worth doing well. We expect everyone to do their best, and to be accountable for their actions.

Build open and honest relationships.

It’s not a big mystery who we are. We strive for transparency in our communications. We value feedback from all. You can follow our story here on this blog, on Twitter, or send us your thoughts (support(at)rememberitnow(dot)com. As for the honesty part of this value statement, that shouldn’t require any explanation.

Make things easier, and be easy to work with.

For most people, technology adds complexity to their lives. Our job is to build software that makes things easier not harder. And while we are doing that, we want to be easy to work with. This doesn’t mean we say yes all the time, or that we let others take advantage of us. It means that we respect one another. We help others reach their goals and we don’t hide behind email or voicemail, or pass our responsibillites off to someone else.

Bring passion and a positive attitude to all we do.

It’s an exciting time to be in business as the Internet reshapes how we build, market and deliver software. We’re fortunate to be able to participate in the Health 2.0 revolution. We are thrilled to empower patients to reach their own health goals. It’s a gift to be able to create something brand new. If someone’s passion fades on our team, it’s time for them to move on.

Embrace creativity, innovation and change.

The healthcare industry is not known for rapid change, but RememberItNow! is. We believe it is better to move quickly and risk a mistake than to dawdle and miss an opportunity. We have a bias toward action. If you work with us, expect constant adaptation and change in order to evolve ahead of our competitors.

So, this is our first cut at our corporate values. Help us strengthen them by leaving your comments below.

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RememberItNow! - Disrupting the Way We Live and Work

Alex Bettencourt - October 10, 2011

DD LOGO9 2 RememberItNow!   Disrupting the Way We Live and Work

We are proud to announce that RememberItNow! has recently been profiled on for being “one of the best way people can take control of their health.” is a new website for Disrupt TV, a new online program that profiles early stage companies that disrupt the way we live and work.  It airs on the front page of WebMD and in 127 countries around the world on Voice of America.

We were more than flattered to be profiled as a “Disruptor” this past week. See our profile here and share your thoughts! If you would like to share your personal experience with RememberItNow! please let us know be emailing Alex Bettencourt at ABettencourt (at) RememberItNow (dot) com.  Or, share your RememberItNow! feedback through this short survey.

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Advancements in Health Record Technology

Alex Bettencourt - September 14, 2011

Advancements in technology have allowed people access to information and services faster than ever before. Car owners can skip the often-stressful trip to the license branch and renew their plates online. Customers can pay nearly all of their bills online, eliminating a lot of wasted paper. This also makes it easier to keep track of due dates.

The medical field has been slow to adapt to the recent technological revolution. Many hospitals make use of the latest diagnostic equipment, but continue to store all patient data on paper. Both doctors and patients cite concerns over expense vs return or the security of digital records. However, electronic record keeping has many benefits over paper records and they prove to outweigh any negative aspects. (more…)

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Improving Medication Adherence with Script Your Future!

Alex Bettencourt - August 22, 2011

images golocalprov com  health Script+Your+Future+Logo 360x312 Improving Medication Adherence with Script Your Future!

We are very proud to announce our first advocacy partnership with St. Joseph’s School of Pharmacy and Script Your Future. The Script Your Future campaign is led by National Consumers League (NCL) and designed to help you take your medicine as directed. It’s also created to help patients manage health problems such as diabetes, COPD, asthma, high blood pressure and high cholesterol. (more…)

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Top 10 Twitter Accounts to Follow for Medical News and Information

Alex Bettencourt - August 9, 2011

top10 tweets 300x300 Top 10 Twitter Accounts to Follow for Medical News and Information

Many hospitals and clinics have joined the social media revolution, turning to Twitter to dispense information to patients and their families. Individuals living with illness, medical students and those simply interested in lifestyle tips now have access to everything from advice about eating mindfully to health insurance. Here are ten healthcare providers of special interest that deliver the best tweets around.

1. @MayoClinic
Mayo Clinic’s history dates back to the 1800s. Tweets include techniques for managing stress, healthy eating tips, links to their blog and job postings. The clinic also promotes contests like Minnesota’s Brand Madness, which gives fans a chance to vote for the state’s beloved brand.

2. @sanjayguptaCNN
Sanjay Gupta is a neurosurgeon and professor at the Emory University School of Medicine and also CNN’s Chief Medical Correspondent. Items of interest include a weekly medical mystery contest and links to his blog posts on CNN Health. He is respected by high-profile individuals like President Obama and Oprah Winfrey. (more…)

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“How to Profit from the mHealth Revolution” Free eBook

Alex Bettencourt - July 27, 2011

Valuable guide reveals 6 critical rules for using the power of mobile to transform patient relationships across the healthcare ecosystem.

July 26th, 2011 Orinda CA - A new eBook, “How to Profit from the mHealth Revolution: Critical Rules for Using the Power of Mobile to Transform Your Patient Relationships” is now available for free download from Mobile PRM, the experts in mobile patient relationship management.

The eBook, written by Pamela Swingley, founder and CEO of Mobile PRM, is based upon more than two decades of customer relationship management expertise in the enterprise software industry. (more…)

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Top 10 Mobile Health & Medication Adherence Research Reports

Alex Bettencourt - July 18, 2011

top 10 Top 10 Mobile Health & Medication Adherence Research Reports

If you’re ready to learn as much as possible about the latest research on mobile health and medication adherence, you might feel a little overwhelmed. A quick Google Scholar search can give you more than 10 pages of results; which is why we did all the hard work for you. Below are our top 10 favorite reports on mHealth and medication adherence. Enjoy!

1. “Medication Adherence:  Making the Case for Increased Awareness”
Co-authored by Hayden B. Bosworth at Duke University Medical Center, and the National Consumers League. This report evaluates the different causes of medication non- adherence from: delaying prescription fills, failing to fill prescriptions, cutting dosages, and more. The data in this report also reveals how poor adherence leads to considerable morbidity, mortality, and avoidable health care costs. (more…)

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Top 10 Mobile Health and Patient Adherence Groups on LinkedIn

Alex Bettencourt - July 13, 2011

LinkedIn logo Top 10 Mobile Health and Patient Adherence Groups on LinkedIn

Interested in learning more about mobile health and medication adherence from real professionals in the healthcare industry? Look no further. Below are the top 10 groups on LinkedIn you can join to learn more about patient compliance and mHealth.

1. Patient Adherence Solutions (500+ members)

This group is for anyone interested patient medication adherence. All patients, providers, payers, administrators, innovators, technology companies, researchers and stakeholders are especially welcomed to join this group. Members are encouraged to learn, share, and comment on news articles and discussions. Members are also encouraged to submit patient adherence, compliance, and persistence articles and start discussions. It is requested that submissions and comments stay on topic.

2. Patient Adherence, Compliance & Communication Strategy for Pharma (2,000 + members)

Although this group is for pharmaceutical executives who wish to place the patient at the center of their marketing, retention and sales strategy, it’s also a great place for outsiders to get a sneak peek into the most biggest priority among patient marketers and see how compliance is handled. (more…)

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Top 8 Mobile Health News Resources

Alex Bettencourt - June 27, 2011

The mobile health industry is expanding rapidly every day thanks to smart phone adoption.  According to a Neilson research report, approximately 25% of current U.S. cell phones are smart phones.  This rate will exceed 50% by the end of 2011!  Imagine the tsunami of participation and interest in mobile health by 2012.

It can be slightly overwhelming to ride along the waves of  mobile health technology because there are numerous advances to keep track of every day. If you’re wondering where to turn  for the latest mobile health news, don’t worry any longer. We have compiled a list of our top 10 resources for mobile health news. See our favorite resources below and discover the latest mHealth news and what it means for you.

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